Toronto Area: 416-694-2698 - Toll Free: 1-888-694-2698 customerservice@dgtrophies.ca

This Privacy Policy describes the types of information that D and G Trophies collects, retains and uses, how we do this and the safeguards that are in place to protect your privacy. Although D and G delivers products and services to businesses, we understand that from time to time we may become privy to personal information (information about identifiable individuals, outside of the information that would generally appear on a business card).

Site Browsing Information
We keep track of who visits our site (via cookies, IP addresses and user login), what browser was used, when, and how the site is used. This information is used to improve our website experience and to optimize our product and service offerings. We may use third party tools (such as Google Analytics) for the purpose of analyzing site traffic and usage patterns.

Registered Users
When you become a registered user, you are required to provide certain information including your company’s name, your company’s address, your name, your phone number and your email address. This information is used to deliver products and services and for internal analytics used to optimize our products, services and marketing.

We do not share your information with any organizations or individuals unless it is required in order to deliver our products and services or by law.

Information About Customers
When you become a customer, you are required to provide payment(s) for the product(s) being purchased. D and G Trophies does not maintain customers’ payment information; our payment processor to complete the payment uses this information.

We maintain records of the products and services that were purchased, when, by whom and the purchase price. This information is used to improve our product and service offerings, as well as to assist in the resolution of any disputes that may arise.

Data Storage & Retention
The information that we collect is stored on servers which are located within Canada.

Concerns, Comments or Complaints
Any questions regarding Privacy at D and G Trophies should be directed to our Privacy Officer via email at customerservice@dgtrophies.ca.